Valve has been known to listen to the pro community. However there have been several instances when the pro players felt that Valve could do a better job.
I have to say that I don't like the way VALVE @csgo_dev works. They really don't give a SHIT about players and the competitive community.
— Epitácio de Melo (@TACOCS) July 7, 2017
Recently Taco from SK came out with an angry tweet at Valve which highlights the lack of communication between players and the game developer. There has been no clarification on what this tweet is regarding, however it does seem to be extremely frustrating for the player. We will let you know about any further developments.